Shipping and Delivery Policy

I'm unable to print

In case you are unable to carry a printout of the Email confirmation, you can simply present Email confirmation at the Checkin Counter and it will be good.

My tickets have not been delivered yet

If booked for a Boat Seat, Boat rental or a Water Activity, the tickets do get delivered at least 2-3 days prior to the event date. Moreover, we send the tracking details via SMS/WhatsApp or Email.

When do I collect my boat tickets?

You will have to display the SMS/WhatsApp/Email confirmation at the counter in order to gain access to the venue. It is advisable to carry the Email confirmation.

Booked for an event/water sports activity & have opted for the pickup. Where do I collect my tickets?

In case you are unable to carry a printout of the Email confirmation, you can simply present Email confirmation at the Checkin Counter and it will be good.

How can I collect my boat tickets?

Once you've successfully transacted, a ticket confirmation is sent via SMS/Email/WhatsApp.